David Gruhin

The experienced STRATEGISTDESIGNERDeveloper

Kia of Bedford, Bedford Ohio

Ensure the profitability of Kia of Bedford by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).

  • Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval.
  • Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
  • Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
  • Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.
  • Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.
  • Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
  • Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.
  • Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
  • Overseeing the hiring and training of all department managers.
  • Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
  • Overseeing and maintaining compensation plans for all employees.
  • Creating cost-effective advertising programs and merchandising strategies for the dealership.
  • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.